Privacy Policy

Laura Bell Wellness, LLC
Effective Date: January 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Laura Bell Wellness, LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

  • Name, email address, phone number, physical address

  • Payment information when you make a purchase or request a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information

  • Website usage patterns and analytics

  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback

2. How We Use Your Information

We use your information for:

  • Providing and improving our services

  • Processing transactions and payments

  • Communicating with you about inquiries, appointments, and offers

  • Enhancing website functionality and user experience

  • Ensuring security and fraud prevention

  • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting in to receive SMS messages from us, you agree to receive texts related to appointments, service updates, and customer support.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in

  • All opt-ins are timestamped and securely stored

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • Reply “STOP” at any time to unsubscribe

  • You will receive a confirmation and will not receive further messages unless you opt back in

  • Opt-outs are processed within 24 hours

Message Frequency & Content:

  • Frequency varies based on your engagement with our services

  • Messages are strictly related to the services you requested

  • Promotional messages are sent only with your explicit consent

Help & Support:

Carrier Information:

  • Standard messaging & data rates may apply

  • Carriers are not responsible for delayed or undelivered messages

  • Supported by AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

  • No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

  • Limited sharing to subcontractors (e.g. support staff) is permitted to deliver services

  • All other uses exclude text messaging originator opt-in data and consent, which remain protected

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share it with:

Service Providers:

  • Payment processors, appointment scheduling platforms

  • SMS providers, solely for the delivery of messages you’ve opted into

Legal Compliance:

  • To comply with legal obligations or enforce our rights

Business Transfers:

  • In the event of a merger, acquisition, or sale of business assets

  • Your data will remain protected under this privacy policy

Note: All of the above excludes text messaging opt-in data and consent records, which are never shared with third parties except those delivering SMS services.

5. Data Security

We maintain strong security practices to protect your information, including:

  • Encryption of sensitive data

  • Access controls and secure login protocols

  • Regular security updates and audits

  • Staff training on privacy and confidentiality

  • Breach response and backup systems

While no system is 100% secure, we take every reasonable step to safeguard your data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website usage and traffic

  • Remember your preferences

  • Improve website performance and functionality

You can manage or disable cookies in your browser settings. Disabling cookies may limit your access to some features.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing emails via “unsubscribe” links

  • Opt out of SMS by replying “STOP”

  • Request details on how your data is used

  • Withdraw consent for future communications at any time

  • File a complaint with regulatory authorities if your rights are violated

To exercise any of these rights, contact us at the information below.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing your information.

9. Changes to This Privacy Policy

We may update this policy from time to time. The current version will always be available on our website. Significant updates will be communicated via email or website notice.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us at:

Laura Bell Wellness, LLC
Phone: +1 407-753-1167
Email: laurabell@laurabellwellness.com
Website: https://laurabellwellness.com

By using our website and services, you consent to this Privacy Policy.